Last Updated: 12 October 2024

Please read the terms below carefully. By engaging Belles & Bells Australia, you agree to our Terms and Conditions. The Terms and Conditions herein will be valid and binding as of the date of signing or payment of invoice/deposit and will continue to be valid and binding until both the Client and Belles & Bells Australia agree in writing that services are no longer required.

The conditions below will apply to all individuals, businesses, or companies ("Client") who engage the services of Belles & Bells Australia, its contractors, or subcontractors, unless otherwise agreed in writing by both parties.

PAYMENT

Payment for services and/or products will be in Australian Dollars (AUD) via Credit Card, PayPal, or Internet Bank Transfer. Initial payment (50% of Quotation) is due before any design work begins, and the final payment is due before any digital files or site is launched, or within 4 months, regardless of the launch of the website, or files delivered or undelivered.

All other invoices are payable within seven (7) days of receipt. An additional fee of 10% (of the total project fee) is payable on all overdue balances after five (5) days following the due date. Invoices shall list any expenses and additional costs as separate items.

All grants of any license to use or transfer ownership of any intellectual property rights (including but not limited to designs completed by Belles & Bells Australia or its contractors or subcontractors) under this agreement are conditioned on full payment, including all outstanding additional costs, expenses, fees, or any charges.

PAYMENT PLANS

On occasion, payment plans are offered to Clients. Payment plans are split over a set number of agreed-upon monthly payments. A payment plan in no way represents an ongoing support service, and each monthly payment must be made on the due dates (regardless of whether the Project has been completed yet).

PROPOSAL

Quotations for services with Belles & Bells Australia are generated based on the brief provided by the Client and the expected time investment by Belles & Bells Australia. They may change if additional work is required. Quotes provided are valid for thirty (30) business days, after which Belles & Bells Australia reserves the right to amend prices. No quoted service delivery dates are guaranteed and can vary.

BOOKINGS

All bookings for services with Belles & Bells Australia are only confirmed when the Client pays a 50% non-refundable deposit fee. This deposit is non-refundable as it is used to confirm a spot in Belles & Bells Australia's schedule. Once the deposit is received, an email will be sent to the Client to confirm and make arrangements for the commencement of the project.

The final 50% will be payable upon project completion or on the scheduled date of completion as agreed between Belles & Bells Australia and the Client (whichever date happens first) to ensure the project aligns with our timeline.

COMMENCEMENT & TERMINATION

This agreement shall begin when the Client accepts a quote and pays the corresponding deposit invoice for Belles & Bells Australia services and shall continue until all services are complete and delivered, or until the agreement is terminated. Either party may terminate this agreement at any time, with written notice to the other party, if the other party ceases to conduct business in its normal course, makes an assignment for the benefit of creditors, is liquidated or otherwise dissolved, becomes insolvent, files a petition in bankruptcy, or has a receiver, trustee, or custodian appointed for it.

In the event of termination, the Client shall pay Belles & Bells Australia for all services performed through the date of termination, calculated as a pro-rated portion of the fees due. For clarity, halfway (50% of a project) would mean that 50% of the website’s pages are created, placeholder images (or signed-off images) are in place, and content is added.

DELAY & PROJECT EXPIRATION

The Client shall use all reasonable efforts to provide the required information, materials, and approvals for the project. Any delay by the Client will result in a day-for-day extension of the due date for all deliverables. Both parties shall make reasonable efforts to notify the other party, in writing, of any delay.

Projects that are not completed (due to lack of information, lack of assets, or reasonable attempts from the Client to assist the advancement of the project, or due to Client circumstances inhibiting the completion of the project) within 4 months will expire. Any payments or deposits made by the Client will be forfeited and cannot be redeemed or transferred to another project.

Conditions beyond the reasonable control of the parties include, but are not limited to, natural disasters, acts of government after the date of agreement, power failure, fire, flood, acts of God, labour disputes, riots, acts of war, terrorism, and epidemics/pandemics.

In certain scenarios and at our discretion, we may allow projects to continue past the project expiration date. However, this will incur a 20% fee of the entire project proposal amount.

COMPENSATION

The Client agrees to pay Belles & Bells Australia the fees listed in the project proposal, including all applicable taxes. Pricing in the project proposal includes only Belles & Bells Australia’s design fees. Any additional costs, such as hosting, printing, art licensing, or photography, will be billed separately to the Client.

TECHNOLOGICAL ADVANCEMENTS

The Client is responsible for contacting hosting and domain name providers for any queries related to the following services: Domain names, Hosting and registration, SSL certificates, Email addresses, and Email hosting. The Client is also responsible for contacting their technical support provider regarding any issues with services like the setup of email addresses, emails going to Spam/Junk, email functionality, and email signatures.

Belles & Bells Australia holds no responsibility if:
(a) your email addresses are targeted with spam, as this is beyond our control, or
(b) your email account details are compromised and used to send spam or malicious material.

Belles & Bells Australia builds and designs websites to the best of its knowledge at the time of completion. We will not be held responsible if the Client’s website is “hacked” or maliciously attacked in any form. Additionally, Belles & Bells Australia will not be liable for any loss of income resulting from the Client’s website “going down,” being hacked, or otherwise becoming unavailable.

DESIGN

Credit on Website:
The Client agrees to allow Belles & Bells Australia to add a small credit at the bottom of their website, in the form of text. The Client also allows Belles & Bells Australia to showcase its designs, including a link to the Client’s site, for self-promotional purposes unless otherwise agreed in writing.

Fee for Removal: Removal of this credit will incur a fee of AUD $1200 including GST.

Trademark Responsibility:
Belles & Bells Australia is not responsible for the trademarking of logos or designs. The Client must ensure all trademarks comply with applicable laws.

Rounds of Revisions:
For Branding Packages, the Client is entitled to two rounds of minor refinements within 14 days of submission for review. Minor refinements include:
• Colour changes as per the brief
• Font swaps between concepts or minor font adjustments
• Changes to size, hierarchy, or adding/removing graphic elements
Any requests for changes should be submitted via email within the review period. If no feedback is received within this time, the original draft will be considered accepted.

For Website Design, the Client is entitled to one round of minor refinements per page within 14 days of submission. Minor refinements include:
• Colour and font changes
• Textual edits
• Switching out images
• Small adjustments to the movement or positioning of elements on the website
Major changes like adding pages, custom CSS, or integrating third-party plugins will not be included in this scope.

Refund Policy: No refunds will be provided once the design work commences unless agreed in writing.

Change Orders:
If the Client wishes to change the scope of work after the agreement has been accepted, they must send a detailed change order via email. Belles & Bells Australia will respond within 10 days with any adjustments to deadlines, fees, and terms. These changes will be evaluated based on a value-based pricing structure, not an hourly rate.

EVALUATION & ACCEPTANCE

Client shall, within ten (10) business days after receiving each deliverable, notify Belles & Bells Australia in writing of any failure to comply with the specifications of the project proposal or of any other objections, corrections, or changes required. Belles & Bells Australia shall, within ten (10) business days of receiving the client’s notification, correct and submit a revised deliverable to the client. Client shall, within fifteen (15) business days of receiving a revised deliverable, either approve the corrected version or request further changes. If, after two (2) refinements or corrections, the deliverables are still found unsatisfactory by both parties, the client may terminate this agreement, subject to the termination clauses of this agreement. If the client fails to provide approval or comments during any approval period, those deliverables will be considered approved and accepted.

CONFIDENTIAL INFORMATION

All material considered confidential by either party shall be designated as confidential.

RELATIONSHIP OF THE PARTIES

No agency, partnership, joint venture, or employee-employer relationship is intended or created by this agreement. Neither party is authorised to act as agent or bind the other party except as expressly stated in this agreement. Belles & Bells Australia and the work product or deliverables prepared by us shall not be deemed a work for hire as defined under copyright law. All rights granted to the client are contractual in nature and are expressly defined by this agreement.

NO WARRANTIES

Belles & Bells Australia services are provided without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. In no event shall Belles & Bells Australia be liable for any damages, including lost profits, or other incidental or consequential damages, even if advised of the possibility of such damages.

GOVERNING LAW

This Agreement shall be governed by the laws of Australia and any disputes shall be resolved exclusively in the jurisdiction of the courts of Queensland, Australia.

CHANGES

Belles & Bells Australia reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes to the Terms and Conditions will be effective as of the "Last Updated" date. Clients are encouraged to review these Terms periodically for any updates. Continued engagement of Belles & Bells Australia services after such modifications will constitute the Client’s acknowledgement of the modified Terms and Conditions and agreement to abide by and be bound by them.

CONTACT US

If you have any questions or concerns regarding these Terms and Conditions or require further clarification, please feel free to contact us at:

Belles & Bells Australia
Email: hello@bellesandbells.com
Postal Address: PO Box 395, Toowoomba QLD 4350, Australia

Last Updated: 12 October 2024

Please read the terms below carefully. By engaging Belles & Bells Australia, you agree to our Terms and Conditions. The Terms and Conditions herein will be valid and binding as of the date of signing or payment of invoice/deposit and will continue to be valid and binding until both the Client and Belles & Bells Australia agree in writing that services are no longer required.

The conditions below will apply to all individuals, businesses, or companies ("Client") who engage the services of Belles & Bells Australia, its contractors, or subcontractors, unless otherwise agreed in writing by both parties.

PAYMENT
Payment for services and/or products will be in Australian Dollars (AUD) via Credit Card, PayPal, or Internet Bank Transfer. Initial payment (50% of Quotation) is due before any design work begins, and the final payment is due before any digital files or site is launched, or within 4 months, regardless of the launch of the website, or files delivered or undelivered.

All other invoices are payable within seven (7) days of receipt. An additional fee of 10% (of the total project fee) is payable on all overdue balances after five (5) days following the due date. Invoices shall list any expenses and additional costs as separate items.

All grants of any license to use or transfer ownership of any intellectual property rights (including but not limited to designs completed by Belles & Bells Australia or its contractors or subcontractors) under this agreement are conditioned on full payment, including all outstanding additional costs, expenses, fees, or any charges.

PAYMENT PLANS
On occasion, payment plans are offered to Clients. Payment plans are split over a set number of agreed-upon monthly payments. A payment plan in no way represents an ongoing support service, and each monthly payment must be made on the due dates (regardless of whether the Project has been completed yet).

PROPOSAL
Quotations for services with Belles & Bells Australia are generated based on the brief provided by the Client and the expected time investment by Belles & Bells Australia. They may change if additional work is required. Quotes provided are valid for thirty (30) business days, after which Belles & Bells Australia reserves the right to amend prices. No quoted service delivery dates are guaranteed and can vary.

BOOKINGS
All bookings for services with Belles & Bells Australia are only confirmed when the Client pays a 50% non-refundable deposit fee. This deposit is non-refundable as it is used to confirm a spot in Belles & Bells Australia's schedule. Once the deposit is received, an email will be sent to the Client to confirm and make arrangements for the commencement of the project.

The final 50% will be payable upon project completion or on the scheduled date of completion as agreed between Belles & Bells Australia and the Client (whichever date happens first) to ensure the project aligns with our timeline.

COMMENCEMENT & TERMINATION
This agreement shall begin when the Client accepts a quote and pays the corresponding deposit invoice for Belles & Bells Australia services and shall continue until all services are complete and delivered, or until the agreement is terminated. Either party may terminate this agreement at any time, with written notice to the other party, if the other party ceases to conduct business in its normal course, makes an assignment for the benefit of creditors, is liquidated or otherwise dissolved, becomes insolvent, files a petition in bankruptcy, or has a receiver, trustee, or custodian appointed for it.

In the event of termination, the Client shall pay Belles & Bells Australia for all services performed through the date of termination, calculated as a pro-rated portion of the fees due. For clarity, halfway (50% of a project) would mean that 50% of the website’s pages are created, placeholder images (or signed-off images) are in place, and content is added.

DELAY & PROJECT EXPIRATION
The Client shall use all reasonable efforts to provide the required information, materials, and approvals for the project. Any delay by the Client will result in a day-for-day extension of the due date for all deliverables. Both parties shall make reasonable efforts to notify the other party, in writing, of any delay.

Projects that are not completed (due to lack of information, lack of assets, or reasonable attempts from the Client to assist the advancement of the project, or due to Client circumstances inhibiting the completion of the project) within 4 months will expire. Any payments or deposits made by the Client will be forfeited and cannot be redeemed or transferred to another project.

Conditions beyond the reasonable control of the parties include, but are not limited to, natural disasters, acts of government after the date of agreement, power failure, fire, flood, acts of God, labour disputes, riots, acts of war, terrorism, and epidemics/pandemics.

In certain scenarios and at our discretion, we may allow projects to continue past the project expiration date. However, this will incur a 20% fee of the entire project proposal amount.

COMPENSATION
The Client agrees to pay Belles & Bells Australia the fees listed in the project proposal, including all applicable taxes. Pricing in the project proposal includes only Belles & Bells Australia’s design fees. Any additional costs, such as hosting, printing, art licensing, or photography, will be billed separately to the Client.

TECHNOLOGICAL ADVANCEMENTS
The Client is responsible for contacting hosting and domain name providers for any queries related to the following services: Domain names, Hosting and registration, SSL certificates, Email addresses, and Email hosting. The Client is also responsible for contacting their technical support provider regarding any issues with services like the setup of email addresses, emails going to Spam/Junk, email functionality, and email signatures.

Belles & Bells Australia holds no responsibility if:
(a) your email addresses are targeted with spam, as this is beyond our control, or
(b) your email account details are compromised and used to send spam or malicious material.

Belles & Bells Australia builds and designs websites to the best of its knowledge at the time of completion. We will not be held responsible if the Client’s website is “hacked” or maliciously attacked in any form. Additionally, Belles & Bells Australia will not be liable for any loss of income resulting from the Client’s website “going down,” being hacked, or otherwise becoming unavailable.

DESIGN
Credit on Website:
The Client agrees to allow Belles & Bells Australia to add a small credit at the bottom of their website, in the form of text. The Client also allows Belles & Bells Australia to showcase its designs, including a link to the Client’s site, for self-promotional purposes unless otherwise agreed in writing.

Fee for Removal: Removal of this credit will incur a fee of AUD $1200 including GST.

Trademark Responsibility:
Belles & Bells Australia is not responsible for the trademarking of logos or designs. The Client must ensure all trademarks comply with applicable laws.

Rounds of Revisions:
For Branding Packages, the Client is entitled to two rounds of minor refinements within 14 days of submission for review. Minor refinements include:
• Colour changes as per the brief
• Font swaps between concepts or minor font adjustments
• Changes to size, hierarchy, or adding/removing graphic elements
Any requests for changes should be submitted via email within the review period. If no feedback is received within this time, the original draft will be considered accepted.

For Website Design, the Client is entitled to one round of minor refinements per page within 14 days of submission. Minor refinements include:
• Colour and font changes
• Textual edits
• Switching out images
• Small adjustments to the movement or positioning of elements on the website
Major changes like adding pages, custom CSS, or integrating third-party plugins will not be included in this scope.

Refund Policy: No refunds will be provided once the design work commences unless agreed in writing.

Change Orders:
If the Client wishes to change the scope of work after the agreement has been accepted, they must send a detailed change order via email. Belles & Bells Australia will respond within 10 days with any adjustments to deadlines, fees, and terms. These changes will be evaluated based on a value-based pricing structure, not an hourly rate.

EVALUATION & ACCEPTANCE
Client shall, within ten (10) business days after receiving each deliverable, notify Belles & Bells Australia in writing of any failure to comply with the specifications of the project proposal or of any other objections, corrections, or changes required. Belles & Bells Australia shall, within ten (10) business days of receiving the client’s notification, correct and submit a revised deliverable to the client. Client shall, within fifteen (15) business days of receiving a revised deliverable, either approve the corrected version or request further changes. If, after two (2) refinements or corrections, the deliverables are still found unsatisfactory by both parties, the client may terminate this agreement, subject to the termination clauses of this agreement. If the client fails to provide approval or comments during any approval period, those deliverables will be considered approved and accepted.

CONFIDENTIAL INFORMATION
All material considered confidential by either party shall be designated as confidential.

RELATIONSHIP OF THE PARTIES
No agency, partnership, joint venture, or employee-employer relationship is intended or created by this agreement. Neither party is authorised to act as agent or bind the other party except as expressly stated in this agreement. Belles & Bells Australia and the work product or deliverables prepared by us shall not be deemed a work for hire as defined under copyright law. All rights granted to the client are contractual in nature and are expressly defined by this agreement.

NO WARRANTIES
Belles & Bells Australia services are provided without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. In no event shall Belles & Bells Australia be liable for any damages, including lost profits, or other incidental or consequential damages, even if advised of the possibility of such damages.

GOVERNING LAW
This Agreement shall be governed by the laws of Australia and any disputes shall be resolved exclusively in the jurisdiction of the courts of Queensland, Australia.

CHANGES
Belles & Bells Australia reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes to the Terms and Conditions will be effective as of the "Last Updated" date. Clients are encouraged to review these Terms periodically for any updates. Continued engagement of Belles & Bells Australia services after such modifications will constitute the Client’s acknowledgement of the modified Terms and Conditions and agreement to abide by and be bound by them.

CONTACT US
If you have any questions or concerns regarding these Terms and Conditions or require further clarification, please feel free to contact us at:

Belles & Bells Australia
Email: hello@bellesandbells.com
Postal Address: PO Box 395, Toowoomba QLD 4350, Australia